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Maryland Quality Leaders Gather to Share Ideas, Celebrate Success

On November 6, more than 100 providers and partners gathered in Ellicott City, MD for Health Quality Innovators’ (HQI’s) first annual Maryland Care Transitions Forum. Attendees not only learned new ideas for improving care coordination and medication safety, but also celebrated the 2018 Health Quality Innovators of the Year for Maryland.

IGNITE Maryland
Fourteen speakers shared their innovative approaches to improving care transitions in five minutes or less during a fast-paced IGNITE session. Lori Brewster, MS, APRN/BC, LCADC, a health officer with the Wicomico County Health Department, discussed the COAT (Community Outreach for Addictions Team) program which brings together health care organizations, law enforcement and other partners to help those affected by addiction.

Marjanna Winafeld, RN, a Medicare nurse navigator for the University of Maryland Charles Regional Medical Center, shared how providing additional support after hospital discharge helps seniors avoid readmission and better manage their health.

Sepsis survivor Cheryl Douglass closed out the session with her moving story of recovery and empowerment following losing her legs and arms to sepsis. Learn more about the speakers and their initiatives.

Joy in Work
Our keynote speaker, Barbara Balik, EdD, MS, RN, co-founder of Aefina Partners and senior faculty with the Institute for Healthcare Improvement (IHI), shared strategies for helping health care providers find joy in their work. According to her presentation, work climate and associated burnout predict: 1) patient and caregiver safety, 2) clinical outcomes, 3) patient experience, 4) turnover and 5) financial vitality.

To help teams find joy in their journey, Balik advised that leaders take the following steps:

  1. Celebrate the positive by identifying bright spots
  2. Ask teams to identify any “pebbles in the shoe” – the issues that get in the way of a good day.
  3. Work together to fix problems, starting with small issues that require less time and fewer resources.

Teams can take advantage of many resources to start important conversations in their organizations including Randy Conley’s Four Basic Needs for Engagement and the IHI Framework for Improving Joy in Work.

Announcing Our 2018 Health Quality Innovators for 2018

Over lunch, HQI announced its 2018 Health Quality Innovators of the year, including a first-place winner and two runners-up for each of five categories: Collaboration, Data-Driven Care, Patient-Centered Care, Population Health and Rural Health. Learn more about our first-place winners for Maryland and Virginia.

Collaboration:

  1. Charles County Mobile Integrated Health Unit
  2. Montgomery County Fire & Rescue
  3. MedStar Franklin Square Medical Center

Data-Driven Care:

  1. Sinai Hospital
  2. Fort Washington Medical Center
  3. Stella Maris

Patient-Centered Care:

  1. Prince George’s Healthcare Alliance
  2. CalvertHealth
  3. MedStar Health Sepsis Collaborative

Population Health:

  1. Western Maryland Health System
  2. MedStar Shah Medical Group
  3. Frederick Memorial Hospital Home Health Care

Rural Health:

  1. Atlantic General Hospital
  2. Garrett Regional Medical Center
  3. Peninsula Regional Medical Center

Break-out Sessions
The Forum concluded with three break-out sessions focused on medication safety, patient engagement and community coordination.

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